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Alert Type: | Updated * |
Bug Id: | CSCux41556 | Title: | QoS cannot behave normally on 3650 with S/W ver.3.7.2E, 100M/full |
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Status: | Fixed |
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Severity: | 2 Severe |
Description: | Symptom: On 3650 with S/W ver.3.7.2E, 100M/full, the traffic cannot be limited as bandwidth set
Conditions: 3650 with S/W ver.3.7.2E, 100M/full port
Workaround: 1000M/Full port, and on 3.6.3E not see same issue
Further Problem Description:
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Last Modified: | 09-JUN-2016 |
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Known Affected Releases: | 15.2(3)E |
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Known Fixed Releases: * | 16.3(0.86), 3.7(4)E |
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Alert Type: | New |
Bug Id: | CSCva30394 | Title: | Cat3650 may fail to boot on reload |
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Status: | Open |
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Severity: | 2 Severe |
Description: | Symptom: The switch will boot loop with the following messages:
All packages are Digitally Signed Starting System Services
Front-end Microcode IMG MGR: found 1 microcode images for 1 device. Image for front-end 0: /tmp/microcode_update/front_end/fe_type_8_1
Front-end Microcode IMG MGR: Preparing to program device microcode... Front-end Microcode IMG MGR: Preparing to program device[0]...83584 bytes. % Front-end Microcode IMG MGR: address 0, Could not enable sys_poll
% Front-end Microcode IMG MGR: unable to program device: 0 % Front-end Microcode IMG MGR: malformed microcode cache Mar 14 16:39:02 %PLATFORM_MGR-1-PLATMGR_INIT_FAIL: Platform ManaMar 14 16:39:02 %IOSXE-3-PLATFORM: process sysmgr: Service [platform_mgr] pid:[5693] terminated abnormally [6]. Mar 14 16:39:02 %STACKMGR-1-RELOAD: Reloading due to reason Mar 14 16:39:02 %IOSXE-2-PLATFORM: process ng_dumper: Process platform_mgr: terminated abnormally. Mar 14 16:39:03 %IOSXE-2-PLATFORM: process platform_mgr: ===================== Exception Data ==================== Mar 14 16:39:03 %IOSXE-2-PLATFORM: process platform_mgr: Exception in 'platform_mgr' with Signal=SIGABRT(6) Mar 14 16:39:03 %IOSXE-2-PLATFORM: process platform_mgr: Frame Pointer=0x7FA52660, Program Counter=0x2BD583D0 Mar 14 16:39:03 %IOSXE-2-PLATFORM: process platform_mgr: Thread ID=5693: -Traceback= 1#8930076019abbffd5b211609e1fb1414 pthread:2BD46000+123D0 Mar 14 16:39:03 %IOSXE-2-PLATFORM: process platform_mgr:
Message from sysmgr: Reason Code:[2] Reset Reason:Service [platform_mgr] pid:[5693] terminated abnormally [6]. Details: -------- Service: platform_mgr Description: 3K Platform Manager Executable: /tmp/sw/mount/cat3k_caa-platform.SPA.03.03.05SE.pkg//usr/binos/bin/platform_mgr
Started at Mon Mar 14 16:37:45 2016 (220594 us) Stopped at Mon Mar 14 16:39:02 2016 (214452 us) Uptime: 1 minutes 17 seconds
Start type: SRV_OPTION_RESTART_STATELESS (23) Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGNAL (2) Last heartbeat 0.00 secs ago
PID: 5693 Exit code: signal 6 (no core)
CWD: /var/sysmgr/work
PID: 5693 UUID: 3008 Unmounting ng3k filesystems... Unmounted /dev/sda3... Warning! - some ng3k filesystems may not have unmounted cleanly... Please stand by while rebooting the system... Restarting system.
Conditions: POE failure could occur before the boot loop starts. Once the switch is reloaded, it will continue to reload and the workarounds should be attempted
Workaround: Hard power cycle the switch Attempt to perform an emergency image recovery
Further Problem Description: |
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Last Modified: | 30-JUN-2016 |
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Known Affected Releases: | 15.2(2)E |
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Known Fixed Releases: | |
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Alert Type: | Updated * |
Bug Id: | CSCuz94722 | Title: * | MACSEC link not encrypting traffic in half duplex |
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Status: | Open |
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Severity: | 2 Severe |
Description: * | Symptom: macsec not encrypting link
MACsec is enabled Replay protect : enabled Replay window : 0 Include SCI : yes Use ES Enable : no Use SCB Enable : no Admin Pt2Pt MAC : forceTrue(1) Pt2Pt MAC Operational : no Cipher : GCM-AES-128 Confidentiality Offset : 0
Capabilities Identifier : Name : ICV length : 16 Data length change supported: yes Max. Rx SA : 32 Max. Tx SA : 32 Max. Rx SC : 16 Max. Tx SC : 16 Validate Frames : strict PN threshold notification support : Yes Ciphers supported : GCM-AES-128
No Transmit Secure Channels No Receive Secure Channels
Conditions: macsec link in half duplex
when the hub is between the switches the link become half duplex this might be the root cause of the issue
Workaround: none
Further Problem Description:
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Last Modified: | 24-JUN-2016 |
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Known Affected Releases: | 15.2(3.7.3)PIH19 |
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Known Fixed Releases: | |
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Alert Type: | Updated * |
Bug Id: | CSCuy44807 | Title: | Switch crashes with Segmentation fault(11), Process = NGWC DOT1X Process |
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Status: | Fixed |
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Severity: | 2 Severe |
Description: | Symptom: switches may crash frequently with following tracebacks "Segmentation fault(11), Process = NGWC DOT1X Process"
Conditions: normal operation.
Workaround: unknown at this point
Further Problem Description:
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Last Modified: | 23-JUN-2016 |
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Known Affected Releases: | 15.0, none |
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Known Fixed Releases: * | 15.2(2)E5, 15.2(3)E4, 16.3(0.111), 3.7(4)E |
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Alert Type: | Updated * |
Bug Id: | CSCva08676 | Title: | after deleting flex link config, LED of backup port still shows amber |
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Status: | Open |
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Severity: | 2 Severe |
Description: * | Symptom: after deleting flex link config, LED of backup port still shows amber
Conditions: flex link are configured and then are deleted.
Workaround: none
Further Problem Description:
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Last Modified: | 16-JUN-2016 |
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Known Affected Releases: | 15.2(4)E |
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Known Fixed Releases: | |
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Alert Type: | Updated * |
Bug Id: | CSCuw14212 | Title: | Stack merge issues for large stacks, double failure scenario in a stack. |
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Status: | Fixed |
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Severity: | 2 Severe |
Description: | Symptom: Stack does not recover gratefully after reload of some of switches that creates a stack causing: 1) number of consecutive reloads to bring stack back into operations, 2) constant reload loop, 3) bringing switch into rommon (with rommon variable MANUAL_BOOT set to yes)
Conditions: reload some of switches (not all) in the stack
Workaround: reload whole stack
Further Problem Description:
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Last Modified: | 15-JUN-2016 |
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Known Affected Releases: | 15.2(3)E |
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Known Fixed Releases: * | 15.2(2)E4, 15.2(2)E5, 15.2(3)E3, 3.6(4)E, 3.6(5)E, 3.7(3)E |
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Alert Type: | Updated * |
Bug Id: | CSCuw47981 | Title: | RSPAN not working properly on C3650 |
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Status: | Fixed |
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Severity: | 2 Severe |
Description: | Symptom: After port disconnect/reconnect , RSPAN stop to transfer between two 3650s via trunk
Conditions: port disconnect/reconnect
Workaround: disconnect/reconnect any member port of Port-channel between two 3650s possible fix this issue
Further Problem Description:
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Last Modified: | 15-JUN-2016 |
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Known Affected Releases: | 15.2(3)E |
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Known Fixed Releases: * | 15.2(2)E4, 15.2(2)E5, 15.2(3)E3, 3.6(4)E, 3.6(5)E, 3.7(3)E |
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Alert Type: | Updated * |
Bug Id: | CSCux28536 | Title: | Interface stays in down state after link flap on the neighbor |
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Status: | Fixed |
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Severity: | 2 Severe |
Description: | Symptom: After interface flap, uplink interface on 3650 stays in down/not connect while the neighbor is showing up/up.
Conditions: 3650 running 03.06.03E, 03.07.00E, 03.07.01E, 03.07.02E with 1000BaseZX SFP
Workaround: shut / no shut uplink interface on 3650 downgrade to 03.06.02aE
Further Problem Description:
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Last Modified: | 15-JUN-2016 |
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Known Affected Releases: | 15.2(3)E |
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Known Fixed Releases: * | 15.2(2)E4, 15.2(2)E5, 16.1(2.42), 16.2(0.260), 16.3(0.5), 3.6(4)E, 3.6(5)E, 3.7(4)E, Denali-16.1.3 |
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Alert Type: | Updated * |
Bug Id: | CSCux16194 | Title: | 3650 does not change to link down on removing SFP Tx cable |
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Status: | Fixed |
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Severity: | 2 Severe |
Description: | Symptom: 3650 doesn`t go to link down when remove SFP Tx cable,but peer switch can go to link down. issue is not seen when remove SFP RX cablle.
Conditions: Transceiver SFP-10G-SR is used.
Workaround: none
Further Problem Description:
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Last Modified: | 15-JUN-2016 |
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Known Affected Releases: | n/a |
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Known Fixed Releases: * | 15.2(2)E5, 15.2(3)E4, 16.1(2.66), 16.2(1.8), 16.3(0.195), 16.4(0.13), 3.6(5)E, 3.7(4)E, Denali-16.1.3 |
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Alert Type: | Updated * |
Bug Id: | CSCuw95074 | Title: | 3650 Packets with fragment offset bit hit wrong class-map |
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Status: | Fixed |
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Severity: | 2 Severe |
Description: | Symptom: Packets are remarked with incorrect DSCP/COS values
Conditions: Packets ingress on 3650 with fragment off-set bit set to something other than 0
Workaround: Remove service-policy
Further Problem Description:
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Last Modified: | 09-JUN-2016 |
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Known Affected Releases: | 15.2(2)E3 |
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Known Fixed Releases: * | 15.2(2)E4, 3.6(4)E, 3.7(4)E |
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Alert Type: | New |
Bug Id: | CSCva21500 | Title: | Cat3650 interface don't up when "speed nonegotiate" is applied |
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Status: | Open |
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Severity: | 3 Moderate |
Description: | Symptom: Cat3650 interface don't up when "speed nonegotiate" is applied
Cat3650(GLC-SX-MMD)----(GLC-SX-MMD)Cat3560V2
Conditions: "speed nonegotiate" applied on SFP interface
Workaround: shut/no shut might be a workaround
Further Problem Description: none
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Last Modified: | 24-JUN-2016 |
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Known Affected Releases: | 15.2(2)E5 |
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Known Fixed Releases: | |
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Alert Type: | Updated * |
Bug Id: | CSCuv02254 | Title: | Logging message of FAN OIR is not displayed on 3650. |
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Status: | Fixed |
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Severity: | 3 Moderate |
Description: | Symptom: Logging message of FAN OIR is not displayed.
Conditions: 3650 15.2(3)E1
Workaround: none
Further Problem Description:
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Last Modified: | 15-JUN-2016 |
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Known Affected Releases: | 15.2(3)E |
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Known Fixed Releases: * | 15.2(2)E5, 15.2(3)E3, 16.1(1.65), 16.1.2, 16.2(0.280), 16.3(0.71), 3.6(5)E, 3.7(3)E, Denali-16.1.2 |
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Alert Type: | Updated * |
Bug Id: | CSCuh10592 | Title: | Sys Pwr and PoE Pwr remain GOOD even when Status is Disabled |
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Status: | Fixed |
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Severity: | 3 Moderate |
Description: | Symptom: C3650 power supply shows the Sys Pwr and PoE Pwr remain GOOD in "show env power" output when power supply is inserted into chassis with no power cord.
Conditions:
Workaround:
Further Problem Description: This is a reporting issue and has no functional impacts.
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Last Modified: | 15-JUN-2016 |
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Known Affected Releases: | 15.0(10.94)EMP |
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Known Fixed Releases: * | 15.2(2)E4, 15.2(2)E5, 15.2(3)E, 3.6(4)E, 3.6(5)E, 3.7(0)E |
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Alert Type: | Updated * |
Bug Id: | CSCux56459 | Title: | Stack reload due to double free (FREEFREE) |
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Status: | Fixed |
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Severity: | 3 Moderate |
Description: | Symptom: A 3650 stack could reload unexpectedly due to a FREEFREE. No crashinfo file or core was generated but the these log entries can be seen in the system report:
Nov 11 05:16:41.897: IDBMAN: keep-alive messages Failed to get Board ID: FFFF for slot:2 Nov 11 00:16:42: %SYS-2-FREEFREE: Attempted to free unassigned memory at 70CAF198, alloc 561A572C, dealloc 561A57A8 -Traceback= 1#b078619f1ef66f14ec3b7b78d242667b :55350000+25CDDDC :55350000+3F31020 :55350000+E56420 :55350000+E57F70 :55350000+E591B4 :55350000+E592B4 :55350000+1155894 :55350000+11559BC :55350000+1150410 :55350000+11505CC :55350000+3F07C3C Nov 11 00:16:42: %SYS-6-MTRACE: mallocfree: addr, pc 70CAF198,561A6418 70CAF198,561A57A8 0,561A5790 0,592A123C 70CAF198,561A572C 70CAF198,30000014 0,592A123C 70CAF198,561A9B24 Nov 11 00:16:42: %SYS-6-MTRACE: mallocfree: addr, pc 0,561A9B08 0,592A123C 70CAF198,561A9A2C 70CAF198,30000014 0,592A123C 0,56882800 0,56882800 0,56882800 Nov 11 00:16:42: %SYS-6-BLKINFO: Attempt to free a block that is in use blk 70CAF170, words 20, alloc 561A572C, Free, dealloc 561A57A8, rfcnt 0
Conditions: Suspected port flaps
Workaround: None at this time
Further Problem Description:
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Last Modified: | 02-JUN-2016 |
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Known Affected Releases: | 15.2(2.0)E |
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Known Fixed Releases: * | 15.2(2)E4, 15.2(3)E4, 3.6(4)E |
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Alert Type: | Updated * |
Bug Id: | CSCuw66770 | Title: | udld err-disbale on remote device on reloading 3650 |
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Status: | Fixed |
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Severity: | 3 Moderate |
Description: | Symptom: when reload 3650, udld err-disable the connected interface on the remote side
Conditions: 1)3650 is connected with the remote device by GLC-SX-MMD 2)udld aggressive is enabled 3)reload 3650
Workaround: 1) Shut/No shut ports on other side 2) Use UDLD timer more than 3 secs.
Further Problem Description:
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Last Modified: | 15-JUN-2016 |
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Known Affected Releases: | 15.2(2)E3 |
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Known Fixed Releases: * | 15.2(2)E4, 15.2(2)E5, 16.1(1.60), 16.1.2, 16.2(0.262), 16.3(0.62), 3.6(4)E, 3.6(5)E, 3.7(4)E, Denali-16.1.2 |
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Alert Type: | Updated * |
Bug Id: | CSCux16628 | Title: | Without IPv6 enabled, IPv6 traffic to FF02::2 and FF02::3 is send to CPU |
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Status: | Fixed |
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Severity: | 3 Moderate |
Description: | Symptom: Even though IPv6 routing is not turned on the traffic to FF02::2 and FF02::3 will be forwarded to the CPU routing queue where it would be received together with valid routing protocol traffic. excessive rates of traffic could lead in valid traffic to the routing protocol cpu queue to be affected .
Conditions:
Workaround: Packets to FF02:2 and FF02:3 are multicast packets. Storm control could be implemented on access ports to prevent stations sending high rates of this traffic
Further Problem Description:
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Last Modified: | 15-JUN-2016 |
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Known Affected Releases: | 3.3(5)SE |
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Known Fixed Releases: * | 15.2(2)E4, 15.2(2)E5, 15.2(3)E4, 16.1(1.19), 16.1.2, 16.2(0.273), 16.3(0.2), 3.6(4)E, 3.6(5)E, 3.7(4)E |
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Alert Type: | Updated * |
Bug Id: | CSCva28133 | Title: | 3650 stack generates IPSG messages: %EM-4-AGED: |
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Status: | Open |
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Severity: * | 4 Minor |
Description: | Symptom: Stack of 3650 switches, running 03.07.04 with IP source guard enabled generates following messages:
%EM-4-AGED: The specified EM client (EM_TYPE_IPSG_ENABLE type=50, id=314) did not close the EM event within the permitted amount of time (300000 msec). %EM-4-AGED: The specified EM client (EM_TYPE_IPSG_ENABLE type=50, id=316) did not close the EM event within the permitted amount of time (300000 msec).
Messages are seen during reboot of one of the switches in the stack or complete reboot of the stack
Conditions: Stack of 3650 switches, running 03.07.04 with IP source guard enabled. Messages are seen during reboot of one of the switches in the stack or complete reboot of the stack
Workaround: n/a
Further Problem Description:
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Last Modified: | 01-JUL-2016 |
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Known Affected Releases: | 15.2(3.7.4)PIH19 |
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Known Fixed Releases: | |
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Alert Type: | Updated * |
Bug Id: | CSCuz88808 | Title: | Autonegotiation issue for 2-pair cable / impaired cable |
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Status: | Open |
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Severity: * | 4 Minor |
Description: | Symptom: On 3650-PD switch, when cat5/5e/6+ is connected which has pin damaged, link does not auto-negotiate to 100Mbps unless 'speed auto 10 100' is configured. The same happens when 2-pair cable is used (pins 1,2, 3 & 6).
This is not observed on other switches like 3560, 2960S, 3850-PD, 3650-FQ.
Conditions: 2-pair cable / damaged cable that require downshift to 100Mbps
Workaround: 1) configure 'speed auto 10 100' 2) use 4-pair cable 3) connect impaired cable to different switch type
Further Problem Description:
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Last Modified: | 17-JUN-2016 |
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Known Affected Releases: | n/a |
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Known Fixed Releases: | |
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Alert Type: | New |
Bug Id: | CSCva15754 | Title: | AC power supply still display OK state even if RPS is providing power |
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Status: | Open |
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Severity: | 4 Minor |
Description: | Symptom: 3650 switch is connecting to a RPS2300. after power off intetnal AC power, RPS is providing power to the 3650. however, "show env power" still displaying AC power is "OK" state.
Conditions: 3650 switch connect to RPS2300
Workaround: none
Further Problem Description:
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Last Modified: | 21-JUN-2016 |
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Known Affected Releases: | Denali-16.2.1 |
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Known Fixed Releases: | |
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Alert Type: | Updated * |
Bug Id: | CSCuw88823 | Title: | Traceback on 3650 during reload |
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Status: | Fixed |
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Severity: | 4 Minor |
Description: | Symptom: Following errors are seeing during reload of the device-
001448: Aug 21 14:12:09.040 CEST: %PLATFORM_HA-6-REDUNDANCY_MODE: ACTIVE supervisor initializing for SSO mode 001449: *Aug 21 12:12:20.060: %ENT_API-4-NOPARENT: Parent physical entity 2071 did not exist when trying to add child physical entity 2070, phyDescr = 1000BaseSX SFP, phyName = Gi2/1/1. -Traceback= 1#19dd566ae97d577bb5e23d73f636d995 :547B2000+27FA014 :547B2000+2A66734 :547B2000+2A62768 :547B2000+2A627F4 :547B2000+1AEF54C :547B2000+1AF1AB0 :547B2000+436B130 :547B2000+436B260 :547B2000+436DE34 :547B2000+250E6BC :547B2000+251B120 001450: *Aug 21 12:11:45.147: *%INIT-7-SWITCH_BOOTING: STANDBY:2 wcm: Switch booting...
Conditions: WS-C3650- Running on 03.07.02E.
Workaround: Unknown
Further Problem Description: Issue was noticed while reloading standby(second) switch. Parent Child entity found broken for one of the interfaces.
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Last Modified: | 09-JUN-2016 |
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Known Affected Releases: | 15.2(3.7.2C) |
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Known Fixed Releases: * | 15.2(3)E4, 16.3(0.147), 3.7(4)E |
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Alert Type: | Updated * |
Bug Id: | CSCus88304 | Title: | WS-C3650-48TQ/ 03.03.04SE/ crash issue |
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Status: | Fixed |
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Severity: | 4 Minor |
Description: | Symptom: Crash issue.
crashinfo:crashinfo_platform_mgr_20150122-094806-UTC
===================== Exception Data ==================== Exception in 'platform_mgr' with Signal=SIGFPE(8) Frame Pointer=0x49380C50, Program Counter=0x2F68FA2C Thread ID=9218: -Traceback= 1#d9ef508631bf3c5dcd26ab6b3b93e8e3 dev_leo_fpga_drv:2F68D000+2A2C :546DD000+4B488 :546DD000+4BD18 pthread:2C2BD000+5DC8 Execution time: sec=0 usec=7376 ---------- End of exit handler data ----------- ---------------------------------------------------------- The following information are collected after coredump ---------------------------------------------------------- ===================== log file: /mnt/pss/sup_sysmgr_reset.log ===================== hap_sup_reset: Reason Code:[2] Reset Reason:Service [platform_mgr] pid:[5667] terminated abnormally [8].
Conditions: PID: WS-C3650-48TQ
Version: 03.03.04SE
Workaround: None
Further Problem Description: None
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Last Modified: | 15-JUN-2016 |
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Known Affected Releases: | 3.3(4)SE |
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Known Fixed Releases: * | 15.2(2)E5, 15.2(3)E2, 3.6(5)E, 3.7(2)E |
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Alert Type: | Updated * |
Bug Id: | CSCuw59595 | Title: | Cannot get expected packet rate for PQ in output QoS policy |
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Status: | Fixed |
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Severity: | 6 Enhancement |
Description: | Symptom: can't get expected packets rate for priority queue
Conditions: setting flow1 traffic as IPP5 by ingress marking, and macth IPP5 by egress service-policy shaping1 which has parent shape policy and child PQ policy.
Workaround: changed from set IPP5 to macth dscp ef on egress side
Further Problem Description:
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Last Modified: | 09-JUN-2016 |
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Known Affected Releases: | 15.0(1)EZ3, 15.2(3.7.1E) |
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Known Fixed Releases: * | 3.7(4)E |
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